Human-Centered Operations Education

Elevate your career and scale your company by focusing on people and process before tech

 

 

Lessons learned from building an agency as employee 1

I create the resources I wish I had when I was helping build a new company, saving you time and stress from trial and error.

What people are saying about the courses

Overcoming Overwhelm

MaryStovall_documentationclass

”This is the course I've been wanting to take for years. Jen created a course that is easy to follow and corrals all the information in my head into an understandable format that everyone can follow.”

Mary Stovall - Business Consultant | Digital Strategy | Agile | Scrum

Life-long learning

EDUCATION PROGRAMS

Human-centered operations education features rarely discussed people skills such as knowledge management, enablement, onboarding and training, communication, visible planning, and more.

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The human side of

Revenue Operations

Working at one of the first RevOps agencies led me to interview experts in the industry to align on a definition of RevOps to help professionals succeed. This research led to a RevOps BootCamp cohort course, a book (in-progress), a newsletter, and more. Unlike the majority of RevOps content on the internet, tools and tech are not the focus here.

Additional resources

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Generalist Newsletter

Sign up for a weekly listing of operations, education, and management resources.

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Recommended Resources

Articles, podcasts, webinars, classes from other sources, and more.

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Book Reviews & Summaries

Business books and other non-fiction book discussions

If you have a question please check out our contact channels

Frequently Asked Questions

Question #1?

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Question #1?

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