About
My work involves creating and delivering educational experiences to help people grow their careers and businesses using the lessons I learned from building an agency from the ground up as employee #1. I also create plans, processes, and programs such as a knowledge management program, an award-winning comprehensive employee onboarding program, and an award-winning referral partner program that generated 50%+ of company revenue. I am currently creating various courses for maven.com & HubSpot (see details on the Courses page), and am writing a book on RevOps to combine a love of research, writing, and lifelong learning.
My Story
I spent several years learning executive leadership skills in my operations career at Remotish, a RevOps agency serving B2B SaaS companies using HubSpot, which also aligned with my purpose of advancing women in leadership (Remotish is women-owned-and-led).
I have very diverse career experience, which helps me see the big picture, quickly thinking many steps and scenarios ahead, while being detail-oriented. Creative problem-solving and clarity are my superpowers – I can generate surprising ideas with an unconventional perspective, and clearly explain the steps to make those ideas into reality.
Career Journey:
- Graphic designer / art director, mostly magazines, with an art & journalism degree
- Photography piqued my interest while directing photoshoots, which led back to school
- Career 2 was a photographer and entrepreneur
- My favorite part of running the business was marketing, inspiring a career change
- MBA in digital marketing to help my career move further and faster
- Starting at Chief Martech Officer (Remotish), then in a client-facing role on the fast track to management.
- Discovering part of what I was doing my whole career was Operations
- Creating educational content to help others learn these lessons faster and easier
You can read a longer version of my career journey in this article.
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Official bio
Jen Bergren creates courses and other educational content using human-centered operations topics to help people succeed in their careers, including a business process documentation cohort course and HubSpot RevOps Bootcamp. In her previous role as Head of Operations at Remotish, her work included creating plans, processes, and programs such as a knowledge management program (wiki), a comprehensive employee onboarding program, and a referral partner program that generated 50%+ of company revenue. She was also a professor for the HubSpot RevOps certification, and works as an evaluator for marketing graduate courses for Western Governors University. Her book, What is RevOps, is scheduled to publish in 2024.
Several past speaking appearances can be seen here.
"Clear is kind."
One of my favorite quotes from the amazing Brené Brown